9/11 Memorial & Museum
Plaza, pools & exhibits honoring victims of 1993 & 2001 WTC terrorist attacks. Free timed admission.
9/11 Memorial & Museum is rated 4.8 / 5 from 94,407 Google reviews and sits about 2.3 km (28 min walk) from Delancey St–Essex St station.
General overview
About 9/11 Memorial & Museum
The National September 11 Memorial & Museum commemorates the victims of the September 11, 2001 attacks and the 1993 World Trade Center bombing. The outdoor Memorial, centered on two reflecting pools in the footprints of the Twin Towers, is generally free to visit. The separately ticketed Museum presents artifacts, personal stories, archival media, and the history and continuing impact of the attacks.
- Twin reflecting pools with the names of the 2,983 victims inscribed around them
- Survivor Tree, a Callery pear tree recovered from the World Trade Center site
- Foundation Hall, including the Last Column and exposed slurry wall
- Historical Exhibition explaining the events of September 11, 2001
- Memorial Exhibition honoring each victim through photographs and personal stories
- Large-scale artifacts such as damaged emergency vehicles and structural steel
- Daily ceremonial placement of roses beside victims' names on their birthdays
Things to do here
9/11 Memorial
Visit the outdoor reflecting pools, victims' names, Survivor Tree, and surrounding Memorial plaza. General access is normally free.
9/11 Memorial Museum
Explore historical and memorial exhibitions, artifacts, recorded testimony, photographs, and archaeological elements preserved at the World Trade Center site.
Museum Guided Tour
An educator-led overview of major artifacts, stories, and historical events inside the Museum. Availability and format vary.
Memorial and Museum Tour
A more comprehensive guided experience covering the outdoor Memorial and selected Museum spaces.
Self-Guided Audio Experience
Mobile or audio content may be available to provide additional context, narration, and personal accounts.
Arrive about 15–30 minutes before the timed Museum entry to allow for security screening. The complex is in Lower Manhattan near the World Trade Center Transportation Hub; Fulton Street, Cortlandt Street, World Trade Center, and PATH services provide convenient access.
Reserve a timed Museum ticket in advance, particularly for weekends, holidays, school breaks, and anniversary periods. Guided tours can sell out earlier than general admission.
This overview is general knowledge, not confirmed against an official source — verify hours, prices and entry rules before you go.
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Most asked
How to reach
9/11 Memorial & Museum is about 2.3 km (~28 min walk) from Delancey St–Essex St station on the New York City Subway.
Before you go
Good to know
Verify tickets, seasonal hours, entry rules, and special events on the official website before visiting.
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Frequently asked questions
How do I get to 9/11 Memorial & Museum from Delancey St–Essex St station?
9/11 Memorial & Museum is about 2261 m (roughly 28 min walk) from Delancey St–Essex St station on the New York City Subway. Use the directions link on this page for turn-by-turn walking directions.
What is 9/11 Memorial & Museum rated?
9/11 Memorial & Museum has a Google rating of 4.8 out of 5 from 94,407 reviews.
What's near 9/11 Memorial & Museum?
Also within a short walk of the same station: Katz's Delicatessen, PUBLIC Hotel, Brooklyn Bridge.
Is 9/11 Memorial & Museum wheelchair accessible?
Yes — Google lists the following accessibility features for 9/11 Memorial & Museum: wheelchair-accessible entrance, wheelchair-accessible parking, wheelchair-accessible restroom, wheelchair-accessible seating.
Is there parking near 9/11 Memorial & Museum?
Google lists these parking options near 9/11 Memorial & Museum: free parking lot, paid parking lot, paid street parking.
Is 9/11 Memorial & Museum good for children?
Yes — Google lists 9/11 Memorial & Museum as good for children.
Is the 9/11 Memorial free?
Yes. The outdoor Memorial plaza and reflecting pools are normally free to visit. The Museum requires a paid timed ticket.
Do I need to reserve Museum tickets in advance?
Advance booking is strongly recommended but may not always be mandatory if same-day spaces remain. Guided tours are more likely to sell out.
How much time should I allow?
Plan roughly 2–3 hours for the Museum and another 30–60 minutes for the outdoor Memorial.
Is the Museum appropriate for children?
Children may visit, but the subject matter, images, audio, and artifacts can be distressing. Caregivers should review official family guidance and decide based on each child's age and sensitivity.
Can I bring a suitcase?
Avoid bringing luggage. Oversized bags may be refused, and storage facilities should not be assumed. Use an off-site luggage-storage service.
Can I take photographs?
Personal photography is usually allowed in much of the Memorial and Museum, but certain displays prohibit it. Flash, tripods, selfie sticks, and commercial photography generally require restrictions or prior permission.
Is the site wheelchair accessible?
Yes. Both the outdoor Memorial and Museum have step-free access, elevators, and accessible facilities. Contact visitor services in advance for specialized accommodations.
What is the nearest public transportation?
The World Trade Center Transportation Hub and Fulton Center serve numerous subway and PATH routes. Stations at World Trade Center, Cortlandt Street, WTC Cortlandt, Fulton Street, and Chambers Street are within walking distance.
Are the names arranged alphabetically?
No. Names are arranged according to meaningful adjacencies, grouping victims by where they were, their affiliations, and personal requests from families and colleagues.
What happens on September 11?
Access and hours are typically altered for the annual commemoration ceremony, with some areas reserved for victims' families. Verify arrangements before planning an anniversary-date visit.
Data and photos from Google Places, generated August 11, 2026. Ratings, hours and prices can change — confirm anything time-sensitive before you go.